KalioTek Blog

Emerging companies today rapidly collect a jumbled basket of cloud applications and services. Employees pull out their credit cards and sign up for all kinds of subscription services in a decentralized and disorganized free for all.  These will soon be upgraded to AI agents performing all manner of functions to make employees more productive.

You’ve got the basics in place for a secure IT environment (modern firewall, encrypted data, endpoint security, single sign-on, endpoint management, solid backups, employee education…) Now what? Are you done?

We were recently contacted by an executive who lost a key team member to a competitor. The immediate concern was whether the employee secretly downloaded critical IP that differentiates their product and should never leave the company. We hear similar scenarios from time to time. It could be a key engineer with access to intellectual property, or a salesperson with access to customer records.

Your startup is coming together with 5 colleagues who are consulting with other companies or moonlighting from their current jobs.  You’re making presentations to investors and interviewing candidates for key founding roles.  It’s an exciting time. You’re all thinking about the product and market opportunity, not about the security of the valuable IP being created. Everyone is using different IT tools – personal consumer email, Dropbox, Office 365, Google Docs, etc. As companies get formed, it is not uncommon for this ad-hoc structure to persist for some time.

Artificial intelligence (AI) is becoming an integral tool for many businesses, offering capabilities that streamline operations and improve efficiency. However, with these benefits come significant risks, particularly for companies that rely on proprietary information. Shadow AI refers to the use of AI applications, often without proper oversight, which can lead to the unintentional exposure of sensitive company data and intellectual property.

Recently, many companies experienced a significant IT disruption caused by a CrowdStrike update. At KalioTek, we’ve been on the front lines, helping our clients rapidly recover and restore normal operations. This event served as a stark reminder of the importance of having a robust IT infrastructure and recovery plan in place. Here are some key takeaways and best practices we’ve gathered from this experience.

In the modern era of technology businesses rely heavily on Managed Service Providers (MSPs) to handle their IT needs efficiently. However, choosing the right MSP can be a daunting task, with factors spanning from standardization to adaptability. Do standard procedures align well with your needs, or does your company require a more tailored solution? Will the timeliness of their response meet your company’s satisfaction? In this blog post, we’ll explore the differences between large MSPs, regional generalist MSPs, and a standout player in the field—KalioTek. By understanding the unique offerings of each, you can make an informed decision that aligns with your company’s needs.

Why MSP Fit Matters

IT support is a vital component for any business, crucial for seamless operations and high employee satisfaction. Choosing the right Managed Service Provider (MSP) can prevent costly disruptions and boost overall efficiency. A well-matched MSP ensures reliable IT systems, making a significant impact on your company’s success.

The significance of technical flexibility and avoiding technology lock-in when choosing the ideal IT and security Managed Service Provider (MSP) for your business is frequently underestimated. Neglecting these factors can lead to detrimental outcomes down the line. Venture-funded technology and life science firms often demand a level of flexibility that surpasses what many MSPs typically offer.

In the competitive landscape of emerging technology and life science sectors, ensuring compliance with security standards is no longer optional—it’s essential. Establishing trust with customers means demonstrating a commitment to robust cybersecurity practices. However, for young companies with limited resources navigating the complex world of security standards can be daunting. That’s where the Center for Internet Security (CIS) comes in, offering a roadmap to compliance through its Top 18 Controls.

Venture-funded enterprises enlist MSPs to delegate essential yet non-core expertise in IT and security functions, allowing them to prioritize business growth. Yet feedback from numerous clients who’ve worked with other MSPs reveals a common issue:  they experience a distinct lack of attention to thoughtful and rigorous processes. While personnel may be assigned to designated roles, customers often are left to wonder when they’ll get a response and if  their problems will be resolved at all. Follow-up and accountability for service quality are missing.

In today’s rapidly evolving business landscape, selecting the right Managed Service Provider (MSP) is crucial for companies, particularly those in the life sciences and technology sectors. One of the key considerations in this decision-making process revolves around technical flexibility and the potential pitfalls of technical lock-in.

When selecting a Managed Services Provider, different kinds of providers offer very different experiences when it comes to strategic leadership, relationship and continuity of the people you are working with.  For dynamic growing companies in life sciences and technology, the differences can be important. Your needs are constantly changing and looking forward to the next level of maturity.  KalioTek’s focus on these emerging venture-backed companies makes us an ideal fit. 

When it comes to selecting an IT service provider for your company, a key question to ask is, “Are their business incentives aligned with yours?” This blog highlights the importance of selecting a provider whose business model complements your company’s vision. We’ll examine three IT service provider types, each with a unique business approach, and how their alignment with your goals can boost the success of your IT infrastructure.

In today’s fast-paced business landscape, the significance of resilient IT services can be a key enabler. However, not all IT service providers are created equal, and choosing the right partner can significantly impact your company’s productivity and security of your intellectual property. In this quick blog, we’ll explore the distinct advantages of opting for an industry-focused IT service provider over larger MSPs or regional generalists.

The Securities and Exchange Commission (SEC) has made a resounding declaration of its intent to enforce stringent cybersecurity standards. As of December 18, 2023, it’s important for both public companies and private companies with the goal of being public to gear up for these new regulations.

In the digital age of today cybersecurity is a paramount concern for businesses, especially those looking to go public. The recent case of SolarWinds, a software company charged by the Securities and Exchange Commission (SEC) with fraud related to a cyberattack, serves as a stark reminder of the critical importance of securing your company’s assets and information before embarking on the journey of going public. This article will explore the significance of robust security measures and the potential severe consequences of neglecting them, including legal implications.

KalioTek is proud to announce the launch of our new website at www.kaliotek.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

In today’s technology-driven business world, both Mac and PC users rely heavily on their devices to work, communicate, and stay connected. For businesses, ensuring that their computers run smoothly and securely is paramount. When it comes to IT support services, it might be surprising to learn that not all providers offer equal support for both Mac and PC users. Let’s delve into the reasons for the differences in Mac and PC support offered by IT providers and emphasize the importance of comprehending and prioritizing these considerations when seeking IT services.

Launching a start-up is no small feat. It requires an exceptional level of dedication, time, and resources to transform a brilliant idea into a thriving business. For thinly-staffed start-ups, this journey can be even more challenging. The lack of a robust internal IT infrastructure and team can be a significant obstacle to product development and market entry. However, with the right IT partner, you can eliminate these distractions and pave the way for a successful product launch.